Helpful, Cheerful, and Courteous
I've been self-publishing books and magazines for over twenty years and I've always used Oak Bay Copy. I've found the owner and her staff to be helpful, cheerful and courteous every time. They are masters of multitasking! I have seen them juggle up to ten jobs at once with all copy machines blazing and faxes, binding and shredding machines roaring away. Kudos to Oak Bay Copy for always being there for me. I did get a cheerful frown when I asked to use a Visa to pay for a ten cent copy though, but it was all well and good because I certainly should've known better.